What We Collect and Why It Matters
When you open an account with us, we collect the details you provide directly — your name, contact number, and the payment method you register, whether that is JazzCash, Easypaisa, or Raast. We also collect transactional data each time a deposit or withdrawal is processed through
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your wallet, so we can verify the transfer and match it to your account correctly. Session data — your device type, IP address, and login timestamps — is logged automatically to protect your account from unauthorised access and to help our support team if you report
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a problem. We do not collect payment credentials like your JazzCash PIN or Easypaisa MPIN; those stay between you and your payment provider. Cookies and similar tracking tools record your in-session preferences and navigation so the lobby loads in the state you left it. We process
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all of this under the purposes of account management, fraud prevention, and service improvement. Retention periods differ by data type: transaction records are kept for as long as required by applicable law in your jurisdiction, while session logs are typically cleared on a rolling basis. Availability
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of this service depends on local law and is accessible only in eligible regions. If you have questions about which specific data we hold on your account, our support channel is the fastest path to a clear answer.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.